The Energy Ombudsman was founded in 2006 to provide independent dispute resolution services, aiming to put consumers back into the position they were in before the issue occurred, whilst helping suppliers understand their consumers and improve their experience.
Mission
We provide a free and impartial service that aims to resolve disputes between consumers and suppliers in the energy sector.
Description
The Energy Ombudsman (formerly Ombudsman Services) provides a free and easy to use dispute resolution service for consumers in the energy sector. If you’re looking to raise a dispute with your energy supplier (gas, electric, heat networks, green deal or network operators) get in touch or visit our website for more information.