Descripción
ONQ is an international medical billing outsourcing company whose niche is "RCM support through technology & labor solutions." ONQ works diligently to maintain a passion for "Building a winning family through service & innovation.
By partnering with ONQ, physicians, billing companies, hospitals and payor’s can capitalize on billing expertise, take control of the revenue cycle, maximize reimbursements, and enjoy complete transparency of their business operations.
ONQ’s unique approach puts us in a category all on its own and positions our customers to access a highly motivated and intelligent workforce with cost efficient and productive automation tools reducing your costs while striving for perfect quality.
We align your interests with our talent and global resources to improve processes, lower business-operating costs, and increase productivity, offering solutions for the entire revenue cycle.
Each client is assigned a dedicated team who are intimately familiar with your account from corporate culture right down to client-specific rules. Teams are comprised of highly-educated, bilingual (English and Spanish), enthusiastic operators managed by on-site U.S. healthcare executives at our near-shore offices in Panama, Central America.
Born out of our unique experience as healthcare organization executives, we built the call center around two important axioms:
It is critical to take care of patients with a service-oriented, competent associate and failure to do so has ramifications that extend beyond an upset patient. Clinicians are constantly adding to their knowledge and tools to provide the highest level of care to their patients. Our approach seeks to mirror that objective in the one other instance a patient intersects within the revenue cycle.
Building a dedicated patient services call center from the ground up creates significant opportunity to redefine the patient experience. ONQ approaches this opportunity thinking not only about efficiency and cost sav
By partnering with ONQ, physicians, billing companies, hospitals and payor’s can capitalize on billing expertise, take control of the revenue cycle, maximize reimbursements, and enjoy complete transparency of their business operations.
ONQ’s unique approach puts us in a category all on its own and positions our customers to access a highly motivated and intelligent workforce with cost efficient and productive automation tools reducing your costs while striving for perfect quality.
We align your interests with our talent and global resources to improve processes, lower business-operating costs, and increase productivity, offering solutions for the entire revenue cycle.
Each client is assigned a dedicated team who are intimately familiar with your account from corporate culture right down to client-specific rules. Teams are comprised of highly-educated, bilingual (English and Spanish), enthusiastic operators managed by on-site U.S. healthcare executives at our near-shore offices in Panama, Central America.
Born out of our unique experience as healthcare organization executives, we built the call center around two important axioms:
It is critical to take care of patients with a service-oriented, competent associate and failure to do so has ramifications that extend beyond an upset patient. Clinicians are constantly adding to their knowledge and tools to provide the highest level of care to their patients. Our approach seeks to mirror that objective in the one other instance a patient intersects within the revenue cycle.
Building a dedicated patient services call center from the ground up creates significant opportunity to redefine the patient experience. ONQ approaches this opportunity thinking not only about efficiency and cost sav
