Descrição
I deliver training that supports the needs of the business with the learner in mind; helping your employees to provide the best service to grow your business. With 18 years’ experience of training in the public, private and voluntary sector my aim is to help you to achieve your business goals.
I have;
• designed induction programmes that will get your new staff up to speed quickly
• designed and delivered customer service training that puts the needs of the customer at the heart of everything you do
• vast experience of dealing with difficult customers, enabling your staff to feel confident during these situations
I have;
• designed induction programmes that will get your new staff up to speed quickly
• designed and delivered customer service training that puts the needs of the customer at the heart of everything you do
• vast experience of dealing with difficult customers, enabling your staff to feel confident during these situations
