Genesys contact center consultants

Miratech’s dedicated Genesys experts possess outstanding competencies in Genesys Framework, Reporting, Routing, Multimedia and eServices implementations. From virtual engineers to team extension to fully managed offerings for your cloud or on-premise Genesys environment.

Miratech optimizes the Omnichannel digital experience by integration of non-voice components, third party technologies and current in-house systems. Miratech can leverage chat, mobile, web and social channels to ensure that the Omnichannel experience is truly seamless.